Archive - Christian Ullrich

Training Feels Effective but Leaves Work Unchanged

People expect training to translate directly into improved use, yet daily behavior snaps back to old routines.

19 hrs ago

Organizations expect broad gains from ChatGPT without changing how they prioritize it.

Apr 10

ChatGPT Access Without Structure Produces Fragmented Use

Organizations expect broad productivity gains from simple access to ChatGPT, yet outcomes remain uneven and disappointing.

Apr 8

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